Support
Help using Light App. Last updated: October 7, 2026.
Frequently asked questions
- How do I add my card? Ask the café for a link code and enter it under Account → Add card by code, or request a new card under Request a card.
- Why does mobile pay not work? Make sure the café has updated its counter and that your device clock is set automatically; the code refreshes every minute.
- I did not receive the sign-in code. Check your spam folder and wait a minute before requesting again.
- How do I end a session on another device? Account → Connected devices.
Contact us
Privacy or data requests: alzel.tech.iq@gmail.com